Hp pagewide pro 477dw reset password

I was trying to figure out how to set scan to email on my printer. I would get a response on the printer that said that the username and password I entered were incorrect. I then went to my computer and logged into my printer's EWS and it said that I needed a username and password to login. Is there a way to re-set my UN and PW or to find out what they are? I have already tried resetting my network settings twice - once by myself and once with someone from HP over the phone. As long as you log in as the david account, you should be able to redirect to another folder.

What is your printer model? Also the username and password might be just the default for the printer. LaserValley Technologies is an IT service provider.

You will need to cold reset printer or perform a partial clean, depends on the HP model. For newer Future Smart machines you must enter the pre-boot menu, but even that has several options depending on which control panel the unit has. If you have an 8" color display then power on machine and touch the HP logo on the screen when a thin black bar appears under it.

Then go to the administration menu and run a partial clean. The unit will clear the active partition and install a fresh OS from the backup partition. Post your model number if you have any other machine. In the manual it says that the default username is: admin, but it says there is no default password. So, I guess this means that I must have created one?

However, I still can't crack the code. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. Hello, I was trying to figure out how to set scan to email on my printer. Thank you, Teresa. We found 6 helpful replies in similar discussions:.

Fast Answers! Andreas Sep 04, Try this to configure OOF. You must already have configured autodiscover. Without it configured it will not work. Was this helpful? Thai Pepper. MatthewSRoach Jul 16, See all 6 answers. Which of the following retains the information it's storing when the system power is turned off? Ghost Chili.

Jono Jan 9, at UTC.Didn't find what you were looking for? Ask the community or Ask the Virtual Agent. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

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All forum topics Previous Topic Next Topic. New member. Message 1 of 2. HP Recommended. Operating System: Microsoft Windows 10 bit. I don't modify any preferences in menu because Ask a Password for Admin. I need Help. Thanks in advance.

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Tags 2. Level 7. Message 2 of 2. Hi, Please Navigate to the system settings and you will have an option to restore the printer to factory defaults. Hope this helps. Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

By using this site, you accept the Terms of Use and Rules of Participation.I have looked everywhere on the forums for a default password for the web interface and cannot find it. We have successfully reset the printer to factory defaults, but still can't log into the web interface. Below are two reset, which you may want to try resetting to check if Printer EWS password clears.

Restore Factory Defaults:Reset printer settings to the factory defaults 2. Restore Network Settings: Reset settings for your wired or wireless. I had to set everything up again and again. But that still does not have access via web for the configuration.

hp pagewide pro 477dw reset password

Also, the old network folders are still present at the scan. HP printers don't have default passwords set for the web interface. If yours is asking for one, then someone set it. Sometimes if you go to the Network menu using the control panel, you can force a reset of the security password there that should reset it. I had probably set a password.

I do not know which one anymore. You really have a solution? What exactly do I have to do? You will have to look around in some Network sub-menus to find it. Look for a security option. Hopefully it's there. HP Support helped me through chat. Was not really easy. Now everything works. Thanks anyway. Didn't find what you were looking for? Ask the community or Ask the Virtual Agent. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.

All forum topics Previous Topic Next Topic. Level 1. Message 1 of 8. HP Recommended. What is the default username and password?

Tags 1. Level 6. Message 2 of 8.We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.

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Cara untuk mereset ulang ink level priter Hp Ink Advantage 2135

How does HP install software and gather data? Are you working from home? Issue Password is restricted and cannot log in to WiFi Direct after turning the printer off and then on power cycle.

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Loading Results. The Virtual Agent is currently unavailable.I have also lost the password.

HP PageWide Pro 477dw Multifunction Printer series Manuals

I got to the reset menu but not sure what to choose. I tried "Full Reflash" and got a green screen with on it. Then what? Or should I choose something else when I get to the service menu? Go to Solution.

hp pagewide pro 477dw reset password

Sorry I am not much help. I started the thread and so far we never got another one of these printers with a password so I never got to see what the service menu looks like. It seems some others have figured this out so hopefully you will get a reply from someone that actually made it work. Have a great day! To solve this once and for all, the only way you can reset the password is if you didn't set a password for the UI lock.

In other words, if you still have access to the UI without restriction then you can reset EWS password. I don't have a printer in front of me right now but to do that boot normally, and when the unit is fully booted up go to settings, and restore customer defaults in one of the menu items. This should do it. I am not sure what the "UI lock" is. However, the display on the printer is avalable although the login to change things up right asks for a PIN we do not have.

There are also some operations like sending print jobs as e-mail that asks for password. Otherwise I have access to the display. So in this case, there may be something I can do?

We are using this printer for printing, copying and scanning, but would like access to it all. I can not find a "restore defaults" option anywhere. I can restore for settings for network, print, scan etc, but not everything.

Any idea what the default user name is? The option is disabled for the users that did not choose the option to setup the printer as an IT professional at 1st bootup which allows you to enable and disable the options you need. You will reach the enable-disable menu. Here you can enable the restore to factory defaults.

HP PageWide Pro 500-Sheet Paper Tray - 1 x 500 Sheet - Plain Paper

HP has no default password. In order to make the products secure, you can onlly recover this if the screen is not locked. Someone must have set your password in the embedded web server. The option to sign in in the front panel is not related to this issue and no default password is available.

This option is available for job storage and job pick up securely when a list of users has been set. That did the trick! I now have the factory reset menu item. As soon as I get around to it I will come back here and confirm that factory reset set me all the way back to where the printer was at when it was set up initially.

Thank you so much! I would like to add that there should be warnings coming with these printers that what you do initially, especially locking the UI is non reversable.

Most people when getting a new printer in a smaller business without dedicated IT personel will try to get the thing up and working as soon as possible and in this case do something that there's no way out of.Go to Solution. Have you found the answer to your question. This is a bit old, but let me know if you still need help.

Thanks for your help. All the menus are locked through the embedded web server configuration and we cannot find a way to clear that so we are unable to access the "Restore Factory Default" option. This is one of the features of having a secured printer.

If the EWS password is set, and the panel is locked, the unit is secured and must have the password to get access. Ok Thanks anyway I guess we will scrap the printer even though it only has printed 10 pages. We loaned this to a customer and they do not know the password. However I have had other secured printers which had a password and we were able to reload the firmware which still protects the previous customers information while also allowing to give the product a useful life.

I guess you would be better off not securing it at all so as to prevent issues like this. Usually a secured product that can be reset would not be able to be used anyway unless certain configurations are setup in order to use the product.

When these start coming back off leases they would all have to be scrapped. That's quite a waste honestly but that seems to be the norm with secured devices these days. I like the old days when you had to move a secret jumper or use the paper clip to press a secret button to reset everything back to default.

Dreaming of the good ol' days You can actually reset the password as long as ther isn't a front panel lock done in the embedded web server.

This option may not be available to you. Sorry but as the thread was explaining, if the front panel is locked and you can not get to the resets and I believe you would have to replace the printer or the main board - good luck finding one of those.

However, I still do not have access to a service manual so I still can't say for sure.Check our tips and fixes! Serial number:. Product number:.

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Hp laserjet Mfp M277 Full Reset

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hp pagewide pro 477dw reset password

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